
Making a Big Decision?
Here’s How a Coach Helps
Big decisions in business can feel like standing at a crossroads—one wrong turn, and you’re suddenly off course. Whether it’s choosing to expand, hiring a key leader, or deciding if it’s time to pivot, the weight of these choices can be overwhelming. A coach isn’t just an advisor—they’re your thinking partner, your accountability partner, and your sounding board in the moments that matter most.
The High Cost of Poor Decisions
Poor decision-making isn’t just frustrating—it’s expensive. One of the biggest culprits is bad data. In fact, Gartner estimates that poor data quality costs organizations an average of $12.9 million every year. Think about that: for a business doing $2 million annually, the hidden impact of flawed decisions and wasted resources can quickly eat into profits through reduced margins, customer churn, or inefficiencies that never show up directly on the P&L.
That’s why decision-making isn’t something you leave to chance. It requires discipline, structure, and clarity. This is where a coach comes in—not to make the decision for you, but to ensure you’re making it with confidence, clarity, and reliable data on your side.

Step 1: Frame the Decision Clearly
A coach begins by helping you frame the decision correctly. It’s not just, “Should we expand?” Instead, it becomes:
What’s the ultimate goal of expansion?
What are the potential risks?
What’s the timeline for action?
What are the critical steps to take?
This kind of clarity shifts decision-making from guesswork to strategy. It ensures you’re not reacting emotionally or rushing under pressure, but instead stepping back and viewing the decision from every angle.
Step 2: Ground Choices in Data
Once the decision is framed, the next step is grounding it in data. Coaches encourage leaders to move beyond gut feelings and “what we’ve always done” thinking. They’ll push you to pull numbers, analyze trends, and look for patterns.
That may mean reviewing sales performance by region, studying market analysis, or digging into customer feedback. For example, before changing your pricing structure, you might review customer churn rates, profitability margins, and competitor benchmarks. With a coach guiding you, data becomes less overwhelming and more of a tool to drive smart action.
Step 3: Test Small Before Going Big
One of the most powerful strategies a coach brings is the discipline of piloting before committing. Too many businesses fail because they go all-in on an untested idea. A coach will help you test on a small scale first.
Instead of launching nationwide, you test in one region. Instead of rewriting your entire pricing model, you tweak one product for a month. This approach minimizes risk, gives you real-world feedback, and allows you to refine before scaling. It’s disciplined experimentation, and it keeps big decisions from becoming big failures.
Step 4: Accountability and Adjustment
Here’s where coaches truly shine—accountability. It’s one thing to make a decision; it’s another to stick with it and adjust when necessary. A coach will circle back, ask the tough questions, and hold you accountable for following through.
They’ll also push you to evaluate and adjust. Maybe your pilot program didn’t hit the numbers you wanted. Instead of labeling it a failure, a coach helps you refine and test again. This accountability loop turns decision-making into a repeatable, learning-driven process.
Step 5: Track Results with a Dashboard
Finally, a coach ensures you track outcomes. Big decisions shouldn’t live in the abstract. With a simple dashboard, you can measure results in real time. That might include:
Revenue changes after a new pricing model.
Customer response to a product tweak.
Cost savings from renegotiated contracts.
Tracking makes progress tangible. It also helps you see whether the decision is creating the desired impact or if adjustments are needed. This data-driven discipline is why coached businesses consistently outperform others—they don’t just decide, they measure, refine, and grow.

The Bottom Line
If you’re staring down a big decision—expansion, hiring, technology investment, or a pivot—a coach can help streamline the process and reduce the risk. They give you the structure to think clearly, the data to act confidently, and the accountability to follow through.
The worst thing you can do is stall. Indecision is a hidden cost that kills momentum. A quick 15-minute chat with a coach can bring the clarity you need to move forward. Don’t leave your next big decision to chance. With the right partner, you’ll make bold, smart choices that fuel growth instead of draining resources.
Action Steps
Pick one big decision you’re facing today.
List its risks and goals this week.
Test one option on a small scale by month’s end.
Track the results with a dashboard.

John Davis - Business Coach
With years of experience helping leaders and entrepreneurs, I’m passionate about showing you how to Build A Business for Your Ideal Life. At Davis Business Coaching, we help owners align their ventures with personal dreams so true success becomes your everyday reality.
You may want to check out last months blog on Coach vs. Consultant: Which Do You Need?