The Blueprint for a High-Performance Team
I recently sat down with a business owner who felt like they were dragging their team uphill. Turnover was high, skills were mismatched, and engagement was at an all-time low.
We applied a simple, five-step checklist to get the team aligned and moving forward - fast.
Define the Values
Values aren't just posters on a wall; they are the filters for hiring and firing. If your team doesn't share your core values, skills won't save you.
Clarify the Job Expectations
Work with the team to capture the essence of their duties and get on the same page.
The Functional Org Chart
We mapped out the business by function, not just people. This allowed the owner to see where the gaps were and who was actually responsible for what.
KPIs and Expectations
We replaced "activity" with "expected results". When a team member knows the performance standard they have a higher level of focus and performance.
Behavior-Based Feedback
Clear expectations turn reactive and ambiguous feedback into simple discussions leaving more room for collaboration and coaching to jointly move forward.
What is the challenge you have that needs a checklist?
